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Help & FAQs

Get answers to the most common facilities maintenance questions

  • Compliance
    • Testing and Tagging
    • Can items be repaired that have failed?
      In some cases yes. This is generally replacement of the lead or plug. After repairs have been carried out a retest of the item is conducted to ensure compliancy. More
    • How frequently does the inspection and testing need to be carried out?
      Table 4 that can be found in Australian Standard AS/NZS 3760:2010 recommends various retest timeframes which is dependent on locations and or environments in which the equipment resides in Testing of items varies from: three monthly, six monthly, yearly, two yearly or five yea... More
    • If my test tag is out of date what is the allowable tolerance?
      AS/NZS 3760:2010 - 2.1. (a) Indicates a tolerance of two weeks past the item's retest due date. More
    • What is electrical portable appliance testing and tagging?
      Portable appliance testing and tagging is electrical safety inspection and testing of 240v (single phase) or 415v (3 phase) of all plug-in electrical items. Under current WHS legislation and Australian Standards AS/NZS 3760:2010 states that all workplaces across Australia have a du... More
    • What testing and tagging records do I need to keep?
      Under current AS/NZS 3760:2010, to remain compliant you are required to retain the history of tests carried out in your workplace. Just because the item has a test tag attached to the lead, you must still have the relevant records indicating date of test, company or technician that... More
    • Who can perform testing and tagging at my workplace?
      If you are a business or employer, you must make sure that electrical equipment is regularly inspected and tested by a competent person. This can vary with different states requirements, but under the Aust Standards it must be one of the following A competent person is either; Someo... More
    • RCD Testing
    • Do I have to test RCDs of a building we are renting?
      Yes as the employer or person having control of the workplace it is your duty to ensure that RCD are regularly tested and records are maintained of individual test results More
    • How are RCDs Tested?
      When RCD tests are carried out, it will trip the RCD and disconnect the circuit that it protects, so any electrical equipment will need to be turned off prior to RCD Testing being carried out. Each RCD Test only takes approximately 5 minutes for each RCD. We suggest that RCD Testin... More
    • How do I tell the difference between a RCD and a circuit breaker?
      A RCD looks like a circuit breaker, but also has a test button. The photograph shows two circuit breakers compared with a RCD, Combined RCD/circuit breakers are available also. These devices provide protection from overload, short circuit and electrocution. They also have a test bu... More
    • What are Portable RCDs?
      Portable RCDs attached to a power board or extension lead are available. RCDs on power boards and extension leads only protect the circuits of appliances connected to them. They are essential for people using power tools or electrical appliances outside that are not protected by a ... More
    • What are Power Point RCDs?
      RCDs may be fitted to a power point, and can be distinguished by the test button on the faceplate. They must be fitted to the first power point after the meter box. They are suitable for protecting electrical appliances in specific areas such as bathrooms and workshops. More
    • What are RCDs (Safety Switches)?
      RCD’s are designed to isolate (turn off) when an active (live) conductor detects earth (Object or person) in a split millisecond to potentially save you from electrocution. These are a life saving device which has been around for a number of years and under current building co... More
    • What flexibility is allowed with the testing intervals?
      In order to remain compliant to the standard, you will need to comply with the above test intervals in the section above. There is a tolerance of 2 weeks allowed from renewal date for you to still achieve compliance. More
    • What information is contained in the RCD Test Results?
      Testers name who carried out the test Date testing carried out & re-test date Result from testing – Pass/Fail License no. of the electrician or certificate no. of the competent person carrying out the testing Asset Id No of the items tested ... More
    • What is a Push-button test?
      Any person can perform the push button test; however before that person performs the test they must be deemed competent. The push-button test is to ensure that the RCD will trip when there is an earth leakage, and break the electrical circuit protecting the individual from suffering an elec... More
    • What is an RCD (Residual Currency Device)?
      A RCD (Residual Current Device) is a safety device that disconnects a circuit when it detects an imbalance of the electric current. The RCD turns the power off almost immediately to prevent electrocution. While you may still receive an electric shock, the duration will be very shor... More
    • What is Fixed RCD Testing?
      Can be carried out by a competent person, but they cannot carry out repairs, or remove the cover of the switchboard exposing live terminal, as only a licensed electrician can. We suggest that you should only use a licensed electrical worker trained on the test equipment A... More
    • What is the difference between “circuit breakers”, surge protectors and RCDs?
      Circuit Breakers and fuses are designed to protect electrical cables and fittings, installed in premises from overloading and short circuits. They cut the power when electrical wiring in the premises has too much current flowing through it. They are designed to prevent electrical f... More
    • What RCD compliance reporting is required?
      The following documentation must be kept for all RCDs: Register of all equipment Record of formal inspection & tests Repair register Record of all faulty equipment showing details of services & corrective action More
    • Who can test RCDs?
      The test for the operating time of a RCD requires specific technical expertise and interpretation of results and, therefore, can only be carried out by an appropriately qualified or trained person. This means a licensed electrician or a person who has successfully completed a compe... More
    • Why do my RCDs trip out – nuisance tripping?
      Some electrical appliances and old wiring may have a normal small amount of earth leakage which can trip a RCD. This is more evident with old lighting fixtures that have iron core ballasts and when combined with a number of other light fittings, this gives a combined earth leakage g... More
    • Why test RCDs?
      The majority of electrical fatalities could have been prevented by the use of a properly installed RCD, and regular testing to ensure they are working correctly. By law most work places have a Residual Current Device (RCD) testing requirement for electrical equipment under AS/... More
    • Exit and Emergency Light Testing
    • How is Emergency Lighting Testing carried out?
      This is a test that certifies all the Exit & Emergency lights are in good working order and that the batteries sustain their charge for 90 minutes during a power blackout or building fire. Six Monthly Tests Visual checks of all Emergency and Exit lights for mains ... More
    • What are the Testing intervals?
      Australian Standard AS/NZS 2293.2:1995 states that Exit and Emergency lighting must be tested in accordance to the procedures described in clauses 3.2.2 and 3.2.3, and not exceed intervals of no greater than specified, which is 6 monthly & 12 months. So in other words twice (2) a yea... More
    • What Compliance Reporting is required?
      Report any failures and record data in on site manuals. Record data in electronic format for OH&S auditing processes. All maintenance records must be in the form of hard copy eg: log books. Electronic copies may also be used. Any corrective action must also be taken ... More
    • What legislation applies?
      Australian Standard AS/NZS 2293.2:1995 states that Exit and Emergency lighting must be tested in accordance to the procedures described in clauses 3.2.2 and 3.2.3, and not exceed intervals of no greater than specified, which is 6 & 12 months. More
    • Who can carry out inspection & testing of electrical equipment?
      A licensed technician / electrician is required to carry out Emergency Lighting Testing & Inspection More
    • Fire Services
    • Are all fire extinguishers the same?
      Not all fire extinguishers are suitable for all fires. There are a number of different extinguishers that are suitable for different types of fire. Extinguisher types vary for the locations and the types of fires that they need to extinguish. In some case it can be extremely dangerous to the use... More
    • Can I do fire equipment tests myself?
      No you need to be specifically trained and have knowledge on what is involved, faults that need to be identified and the type of extinguishers that my location require. More
    • Does my fire safety equipment need to be maintained?
      Commercial premises or public meeting places need to comply with Australian Standards 1851 as governed by Regulations for the Building Code of Australia and/or the Occupational Health and Safety Welfare Act SA. This means that fire fighting equipment such as: fire extinguishers, fire hose reels, ... More
    • How can I tell when my fire safety equipment (fire extinguishers) was last inspected and certified?
      You can check this by locating the yellow maintenance tag (as shown in the above picture) attached to your fire fighting equipment, a numeric symbol is marked in the month & year for each inspection and certification. What do the numeric symbols stand for? Number 1 = six monthly inspect... More
    • I have fire hose reels installed in my building, do I still need fire extinguishers for class A fire hazards (paper, wood, textiles)?
      Yes, Australian Standards 2444 was revised in 2001, previously you did not need to provide additional extinguishers for Class A fire hazards. Under the revised Aust Standards 2444 section 4.2 Class A fire risks, if your building has a class A fire risk in what ever quantity, fire extinguishers wi... More
    • If my fire extinguisher has been partially discharged and a small amount of extinguishant has been used, do I need to have the extinguisher refilled?
      Yes, all fire extinguishers must be refilled once they have been discharged. Fire extinguishers are designed to discharge their propellant gas once the valve stem has been pushed. Even if you only use a small amount of extinguishant the extinguisher will still degas. This is so you always know th... More
    • What about fire extinguishers in commercial vehicles?
      Depending on the fire hazard of the cargo being carried, Australian Standard 2444 section 5.4 specifies that every fire extinguisher for use in commercial vehicles shall be of a type fitted fitted with a hose to assist in gaining access to awkward locations & have a minimum fire rating of 1A:... More
    • What are my obligations? Do I need to have a fire extinguisher in my premises?
      All Commercial premises or public meeting places need to comply with Australian Standards 2444 as governed by Regulations for the BCA (Building Code of Australia) and in NSW relevant local council guidelines. This means that at least one fire extinguisher is required to be located within your pre... More
    • Which type of fire extinguisher is required?
      Due to the complexity of fires today, there are over six (6) different type of fire extinguishers available for various situations. Taking into account the size of a building and the products stored within, a combination of multiple types of portable fire extinguishers is not unheard of. We recom... More
  • Prevention
  • Maintenance
    • General Electrical Maintenance
    • Are you fully insured?
      Yes. We have public liability and professional indemnity insurance for those unexpected issues. More
    • Can you assist with my house?
      No. ATTS are predominantly commercial electricians. We prefer to leave your house issues with the domestic electricians. More
    • I am in a strata block, can you assist?
      Yes we can assist you. We can do all the general wiring and fault diagnose that is required. More
    • What sort of commercial buildings do you look after?
      ATTS service all types of commercial buildings, from retail, hospitals, warehouse and large manufacturing sites. We have all our own access equipment for those hard to reach places etc. More
    • Light Relamping
    • How will improved light levels help?
      An installation that is properly re-lamped will have better maintained light levels than one which is not. Higher light levels have been associated with increased safety, higher productivity and an increased sense of security. Since it costs the same amount of energy to run a fully lumen deprecia... More
    • Is group re-lamping cost effective?
      Group re-lamping greatly reduces spot re-lamping labour costs because all lamps are replaced before they reach the point in life where failures are accelerating. In addition, the cost of energy is by far the largest portion of maintaining a lighting system. If lamps are not group re-lamped, almos... More
    • LED Light Fittings
    • Do LED lights have a warranty period?
      With most of the commercial lights we sell and install they have a replacement warranty from 5 – 10years, with an expectation they will last a lot longer. Generally speaking we supply office lighting with a warranty period of 5 - 7 years. Flood lighting and warehouse hibays come with a warranty p... More
    • Do LED lights require maintenance?
      No as a general rule LED lights should not require any maintenance for at least 5 – 10yrs. This is under normal usage of 5000hrs per year. In most cases when the lights fail, it is generally the driver and not the LED chip that has failed and can be easily replaced. More
    • Will LED lighting save me money on my energy bill?
      LEDs use approx. 75% less energy than traditional lighting. The return on investment with LED lighting is generally within the first 2 years after installation. In some cases, particularly in large warehouses where 400w hibay lights are replaced with an equal product of say 158w the payback is ev... More
    • Switchboard Maintenance
    • How often should I do a switchboard inspection?
      We generally recommend a yearly report to be done. This is to ensure that any issues that have developed over the past year can be addressed and repaired. This can include: Excess dust build up Missing legends Rodent infestation Rusting of the surround housing etc More
    • What are the benefits of switchboard maintenance?
      ATTS provide a complete report on your most valuable asset. We give a detailed report on the condition and any repairs and WHS issues that require attention. We also provide a quote on the important issues that need attention. More
    • Why should I do a switchboard inspection?
      Many companies do a yearly inspection to try and address any issues before they get worse and cause a major and expensive breakdown. Also it should be part of your WHS compliancy checks. More
  • Energy Saving